Joe Pizarro — Research & Frameworks

Research

Original research and frameworks on the future of commerce, AI, product knowledge, marketplaces, and modern operating systems.

Built from real-world work, experiments, and lessons learned along the way.

Featured Publications

Field Research Essay

How Many Good Customers Did Your Fraud Controls Turn Away?

The one question ecommerce fraud programs never answer: how many legitimate customers did your controls decline, delay or frustrate enough to lose the sale? A field-research essay on commerce risk, operational loss, and the difference between risk avoidance and risk management.

2026
Product Intelligence Paper

Kato: Making Health-Product Decisions Easier to Understand

A product-intelligence system for supplements and other complex health products — connecting what a shopper is trying to accomplish, what a product contains, and what the evidence responsibly supports, so people and shopping agents can make better-grounded decisions, not just faster purchases.

2026
Reader's Edition

Commerce Knowledge Architecture

A framework for governing product knowledge across commerce platforms, enterprise systems, marketplaces, and AI experiences. One governed source. Many expressions. Stable architecture.

2026
Marketplace Research Paper

How Marketplaces Win Supplements

A strategic framework explaining why supplements have become one of the most valuable marketplace categories, how trust influences category growth, and why structured product knowledge creates long-term competitive advantage.

2026

Future Publications

Concepts & Ideas

Coming Soon

The Product Knowledge Experience

Research Paper

Coming Soon

Structured Commerce

Framework

Coming Soon

The Commerce Knowledge Object

Architecture Paper

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